Learn to negotiate confidently and consistently to achieve win-win outcomes. You use negotiation skills at work and at home, on a daily basis without thinking twice. Attend this course and you’ll know the tricks of the trade to succeed when negotiating with clients, suppliers and staff alike.

Who should attend?

The whole sales team: from the Sales Manager, to account managers, to phone sales, to sales support. Other team managers would benefit too, even purchasing!

You will learn to:

  • Negotiate in B2B selling and complex selling
  • Plan for your negotiation opportunities
  • Act smarter when you are in negotiation
  • Conclude your negotiations confidently
  • Negotiate with clients, suppliers and staff members successfully, and then pass these skills on to your teams to help drive company success
  • Achieve a win-win outcome
  • Know what the true art of negotiation actually is, and what it isn’t
  • Overcome a deadlock in the process
  • Recognise different negotiation tactics that may be used by you and against you


One day. AU/NZ$4980 + GST plus travel for up to 10 people ($98+GST per person thereafter)
ENQuire now!
Download brochure now

Customer Feedback:

“The delivery was professional and the facilitator showed a strong ability to include all members of the group.”
Regional Coordinator, Dairy NZ, New Zealand

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