Benefits of Live Online Training

  • Live, interactive online ‘classroom’
  • Participate in live ‘polls’ (spot tests)
  • Interact through live questions
  • Save time and money through travel
  • Use global leading software GoToWebinar
These 2-hour live sessions are delivered exclusively for your business, no matter where your team is located.
The investment is AU/NZ/CAN$2250+GST per session for one business.

Sales Territory Excellence

  • To grow your existing clients in your sales territory
  • Rank your clients correctly, based on their true value to your company
  • Walk away with a draft Client Management Plan (Call Cycle) for the year ahead
  • Juggle client management with new prospect management better
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Close the Sale Every Visit™

  • Maximise your results from each sales visit and close the sale without resorting to discounting and be seen as a trusted advisor to your client
  • Walk away with a structured meeting template to use for all your sales visits
  • Learn the art of good questioning to fact find better at meetings
  • Handle objections and close the sale more confidently
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Phone Sales Excellence™

  • The dos and don’ts when using the telephone as a sales weapon
  • Be more motivated, more confident and more consistent by phone
  • Overcome the fear of rejection and handle gatekeepers professionally
  • Handle objections and close more effectively by phone
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Superior Key Account Management™

  • Strategically maximise the value of your key accounts.
  • Understand the critical difference between key accounts, major accounts and strategic accounts
  • How to move beyond being a trusted advisor to an integrated key account manager
  • Walk away with a simple template to maximise your key account success
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Essential Negotiation Skills

  • Succeed when negotiating with clients, suppliers and staff alike
  • Remain in control of the process and how to plan your negotiation in advance
  • Recognise different negotiation tactics that may be used for you and against you
  • How to achieve a win-win outcome for both parties
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Superior Public Speaking & Presentations

  • How to structure a speech/presentation to maximise its impact
  • How to deliver with professionalism and confidence
  • The secrets of how to deliver to camera for business videos
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Cross-Selling and Up-Selling

  • Maximise the sales you make from each customer
  • Know what you should correctly cross-sell and up-sell
  • Learn proven techniques to more confidently cross-sell and how to up-sell consistently
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Customer Service Excellence

  • Customer Service Essentials face-to-face, by telephone, and email
  • The massive impact of Internal Customer Service on your external customers
  • Handle customer complaints professionally
  • Create the WOW factor through your customer service
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Time Effectiveness Skills™

  • Maximise your productivity and master yourself and your time.
  • Understand your personal motivation and goals
  • Use proven time management principles and how to prioritise more effectively
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Download brochure now!

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